Funding your account in CAD, NGN, USD, GBP and EUR

Choose the currency you want to add in the Switch Hub app and use the funding instructions shown for that currency. Check the payment method, receiving details, account name, reference and funding limits before sending money.

CAD

Available methods include Interac e-Transfer and Visa Debit. For Interac, link and verify the funding email associated with the transfer in your CAD wallet. This email-verification step is specific to Interac funding; it is not a requirement for every currency or payment method.

NGN

Use the bank-transfer details shown for your NGN account. Complete the required account setup and verification before using a receiving feature.

USD

Supported options include ACH, Wire, FedNow, Visa Debit, USDC and USDT where available for your account. For digital asset funding, use only the token, network and receiving address displayed in the app. Using the wrong network or address can result in loss of funds.

GBP

Use Bank Transfer through Faster Payments. Follow the account-name, receiving-details and reference instructions displayed for the payment.

EUR

Use Bank Transfer through SEPA Instant where supported by the sending bank and your account. Follow the account-name, receiving-details and reference instructions displayed for the payment.

Checks that apply across currencies

Use only a method available to your account. Where the instructions require a payment from your own bank account, card or verified email, follow that requirement. Third-party top-ups require approval. Do not assume the rules for eligible client payments into a receiving account are the same as those for funding your own wallet.

If money has not arrived

Deposit processing varies by funding method and is separate from payout delivery times. A debit from your bank does not prove the deposit has reached Switch Hub. Check the instructions for the currency and contact in-app support with the amount, currency, date, receipt and reference if it is taking longer than expected. Never share your password, transaction PIN or verification codes.