How to send an international transfer with Switch Hub

You can send an international transfer using the currency, destination and payout options available in your Switch Hub app. Switch Hub supports CAD, NGN, USD, GBP and EUR, with payouts to 30+ countries. The available routes depend on your account and the options shown in the app.

Before you send

Complete any account verification requested. Check that the recipient country, receiving currency and payment method are supported, and that you have the correct beneficiary details.

Make your transfer

1. Add money using an available method for your sending currency, or use an available supported balance.
2. Select Send and choose the recipient country and receiving currency offered for that route.
3. Choose or add the recipient and carefully check the required bank or payment details.
4. Enter the amount and review the sending currency, receiving currency, exchange rate, transfer fee, recipient amount and delivery information.
5. Confirm only when the details are correct.

Funding depends on the currency

CAD funding includes Interac e-Transfer and Visa Debit. NGN uses the bank-transfer instructions in the app. USD offers the supported ACH, Wire, FedNow, Visa Debit and USDC/USDT options shown for your account. GBP uses Faster Payments and EUR uses SEPA Instant where available. Do not use another currency’s receiving details or assume the same instructions apply to every method.

Delivery information

Our usual payout times are Instant for CAD and NGN, within minutes for GBP and EUR, and the same business day for USD. Funding, bank processing, cut-off times and additional checks can affect the overall time. Review the information for your specific transfer before confirming.

If something goes wrong

Contact in-app support with the reference, amount, sending and receiving currencies and date. If you cannot sign in, email support@switchhub.ca. Do not send the transfer again until the original payment’s status is confirmed.