You can fund your CAD wallet using Interac e-Transfer or Visa Debit.
1. Sign in to the Switch Hub app and select Deposit → CAD.
2. Choose the available funding method and follow its current instructions.
3. For Interac, link and verify the funding email associated with your transfer. Use the receiving details displayed in the app when sending from your bank.
4. For Visa Debit, follow the payment prompts shown in the app.
CAD deposits often arrive within a few minutes after processing, but bank processing, payment-network delays or additional checks can take longer. Payout delivery times are separate from deposit processing times.
If your deposit has not appeared, check the receiving details and verified funding email. Contact support with the amount, currency, date, receipt and transaction reference. Do not make another deposit just to replace the missing one before its status is checked.
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