Review the exchange rate and recipient amount in the Switch Hub app before confirming a transfer between supported currencies, including CAD, NGN, USD, GBP and EUR. Rates can change, and rates for sending in opposite directions can differ.
Understanding the exchange rate
Check the sending and receiving currency codes and read the complete quote. The direction matters: an improvement can mean receiving more of the payout currency or needing less of the sending currency for the same recipient amount. Do not judge the quote by the rate number alone or assume a rate for one currency pair applies to another.
Transfer fees
Switch Hub offers free transfers on supported routes. Review the app’s quote for your payment. Banks or payment providers may charge separately, and an exchange rate still applies when you change currency.
Welcome bonus by sending currency
Where eligible, the welcome bonus gives you a better exchange rate on the first 1,000 CAD, USD, GBP or EUR of your transfer, or the first 300,000 NGN when sending NGN. The sending currency determines the applicable cap. Any amount above that cap uses the standard rate. Check the current offer, eligibility and terms in the app.
How the benefit is shown
The offer explains the improvement in your exchange rate in the relevant currency, rather than treating the entire transfer amount as a bonus. Review the final recipient amount as well as the rate before confirming.
Referral rewards are separate
Open the referral section of the app to find your invite details, qualifying conditions and reward status. Rewards depend on the current offer and completion of the qualifying steps; sharing a code alone does not guarantee a reward.
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