Account Verification Timelines

Most Accounts Verify Instantly Once Correct Documents Are Provided

Switch Hub strives to make the account verification process as seamless and efficient as possible. In most cases, accounts are verified instantly once the correct documents are submitted. However, there are instances where verification may be delayed or rejected. Understanding the common issues can help you resolve any problems quickly and get your account verified without unnecessary delays.

Common Issues That May Cause Delays or Rejections

1. Unclear or Expired Documents: If the documents you provide are not clear or are expired, our verification team may have difficulty processing them. To ensure a smooth verification process, please make sure that your documents are up-to-date and legible. High-resolution scans or clear photographs taken in good lighting can help avoid this issue.

2. Mismatched Personal Information: It's crucial that the information on your documents matches the details you provided during the account setup. Discrepancies, such as different names, addresses, or dates of birth, can lead to verification delays. Double-check that all personal information is consistent across your documents and your account profile.

3. Incorrect Uploads: Sometimes, the wrong documents may be uploaded by mistake. Ensure that you are submitting the correct files as specified in the verification instructions. Taking a moment to review your uploads can save you time and help expedite the verification process.

Next Steps

If you encounter any of these issues, we recommend correcting the problem and resubmitting your documents for faster approval. Our team is here to assist you, so if you have any questions or need further guidance, please don’t hesitate to reach out to our customer support team. We appreciate your patience and look forward to helping you get your account verified quickly!