Use one personal Switch Hub account for your identity. Your supported currency wallets are held within that account; you do not need a separate personal account for each currency.
If you accidentally created a duplicate account, contact support with the email addresses involved. The team will guide you through resolving it. Do not continue using duplicate accounts or create another account to bypass verification, limits or a sign-in problem.
If you cannot access your original account, use the password-reset process or email support@switchhub.ca. Never share your password, PIN or verification code.
For a separate business payment need, explore Switch Business or ask support about the appropriate account type.
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