Keep your name, residential address and contact details accurate in Switch Hub. Open Settings → Profile to review the information and available update options.
Some verified details cannot be changed directly, or may require a new verification check. If your legal name or address has changed, contact support for the correct update process and document requirements.
Upload identity or address documents only through the process provided in the app or the verified channel specified by support. Do not submit a replacement identity document through an unrelated public form.
If you cannot sign in, email support@switchhub.ca with your registered email address and a short description of the change you need. Never send your password, PIN or one-time verification code.
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