Updating Personal Information

Created by Akunna Okorie-Tanko, Modified on Mon, 1 Dec, 2025 at 1:17 PM by Akunna Okorie-Tanko

Keeping your profile information up to date is essential for ensuring a smooth experience with our services. Here’s a step-by-step guide on how to update your details in the Settings section of your account.


Step 1: Accessing Your Profile


To begin, log into your account and navigate to the Settings menu. From there, click on Profile. This section allows you to manage various aspects of your personal information.


Step 2: Updating Your Name


In the Profile section, you will see an option to update your Name. Simply enter your new name in the designated fields. Make sure to double-check for any spelling errors before saving your changes. Your name is an important part of your identity within our system, so it’s crucial that it reflects your current information.


Step 3: Changing Your Address


Next, you can update your address. This is particularly important for any services that require physical delivery or location-based features. Enter your new address details carefully, ensuring that all components, such as street number, city, and postal code, are accurate. Once you’ve made the necessary changes, save them to ensure they take effect.


Step 4: Uploading ID Documents


If you need to update your ID documents, you can do so in this section as well. This may include uploading a new driver's license, passport, or any other identification required for verification. Follow the prompts to upload your documents, ensuring they meet the specified format and size requirements.


Important Note on Security


For security reasons, please be aware that some updates may require re-verification of your identity. This is a standard procedure to protect your account and personal information. If prompted, follow the instructions provided to complete the verification process. By keeping your profile information current, you help us serve you better.

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