On a supported phone, biometric sign-in lets you use your device's face or fingerprint authentication to access Switch Hub after setup.
Sign in normally, open the app's security settings and follow the available biometric setup prompts. The options depend on your device and app version.
Biometrics do not replace every account-security check. You may still need your password, transaction PIN or another verification step for sensitive actions or account recovery.
If biometric sign-in stops working, use the normal sign-in option and check your device's biometric settings. If you are still locked out, email support@switchhub.ca from your registered email address and describe the error. Never send your password, PIN or verification code.
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